CAREER CONCIERGE

How Career Concierge works

Choose a plan, provide your CV and job details, then review your tailored documents and submit your own applications.

By Handsome Toad · Updated 4 November 2026

Career Concierge prepares application documents for roles you choose. It does not apply to employers on your behalf. You remain responsible for checking the documents and completing each employer’s application process.

1. Choose the support you need

Compare the current plans and included allowances. Starter is a one-off purchase; Active Search and Executive renew monthly until cancelled. Eligible university students and staff aged 18+ can check the Student Active offer.

2. Complete payment and onboarding

Read the service terms and privacy information before checkout. After payment, supply usable information about your background and the roles you want. If the return from checkout is interrupted, check your dashboard or contact support before paying again.

3. Supply a source CV and the job information

Use a CV file or a supported CV link and provide the requested job information. Follow the form’s instructions for job links. Where a job page cannot be read, contact support or use the supported job-collection process rather than assuming the listing was captured.

If you are starting without a CV, read our student CV guide. Describe your actual education, projects and experience; do not invent employment or qualifications.

4. Receive a tailored application pack

A pack includes a tailored CV, a personalised cover letter and saved job details, with Google Docs and PDF outputs and an AI compatibility estimate. Active Search and Executive include role-specific interview preparation. Executive includes human review and necessary edits before release. Check the plan comparison for the complete feature list.

We aim to prepare packs within 24 hours of a complete submission. This is a target, not a guaranteed deadline. Missing information, inaccessible listings or service outages can cause delays.

5. Review and apply yourself

Check every name, date, qualification and claim. Correct errors and follow the employer’s instructions, including any requirements about file format or AI use. Compatibility scoring is an estimate, not an employer decision. No plan guarantees an interview or job.

6. Manage your account

Use the dashboard to find your tailored applications and available allowance. Monthly credits belong to the paid billing period and do not roll over. Ask support to stop renewal or resolve account questions. See the FAQs for credits, cancellation and privacy links.

Compare plans · Read free student guides